Product Care

Proper care ensures your Neptune Vision eyewear maintains its clarity, effectiveness, and longevity. Follow these guidelines to keep your glasses in pristine condition.

Daily Care

Simple daily habits that will help maintain your eyewear's performance and appearance.

Essential Care Tips

•Always clean your glasses with the microfiber cloth provided with your purchase
•Store your glasses in their case when not in use to prevent scratches and damage
•Always hold your frames with both hands when putting them on or taking them off
•Avoid placing your glasses lens-down on any surface
•Keep your glasses away from extreme heat or cold

Proper Cleaning

Follow these steps to properly clean your lenses without damaging the special coatings.

Step 1: Rinse

Begin by rinsing your glasses under lukewarm water. This helps remove any dust or particles that could scratch your lenses during cleaning.

Step 2: Apply Cleaner

Apply a small drop of lens cleaner or mild soap to each lens. Avoid harsh household cleaners, ammonia, or vinegar, as these can damage the lens coatings.

Step 3: Dry Gently

Gently dry your glasses with a clean microfiber cloth using circular motions. Never use paper towels, regular tissues, or clothing, as these can cause scratches.

What to Avoid

✕Paper towels, tissues, or napkins (they can scratch lenses)
✕Household glass cleaners or ammonia-based products
✕Cleaning lenses when dry (always rinse first)

✕Hot water (can damage lens coatings)
✕Saliva or breath fogging (contains oils and acids)
✕Excessive pressure when cleaning or drying

Long-Term Maintenance

Follow these recommendations to extend the life of your eyewear and maintain optimal blue light protection.

Frame Adjustment

If your frames become misaligned or uncomfortable, we recommend having them professionally adjusted. DIY adjustments can potentially damage your frames.

Minor adjustments to nose pads can be made by gently pressing with your thumbs, but significant adjustments should be handled by professionals.

Regular Inspection

Periodically check screws and hinges to ensure they remain tight. If you notice any looseness, carefully tighten them using the repair kit provided with your purchase.

Inspect lenses for any scratches or damage that might affect their blue light filtering capabilities or your vision clarity.

When to Replace

While Neptune Vision eyewear is built to last, certain signs indicate when replacement might be necessary:

•Deep scratches on lenses that affect vision or filtering performance
•Damaged frames that cannot be properly repaired
•Loose hinges or screws that continue to come loose after tightening
•Visible deterioration of lens coatings

Travel Care

Special considerations for traveling with your Neptune Vision eyewear.

When traveling with your Neptune Vision glasses, always:

•Use the protective case provided with your purchase
•Pack your glasses in your carry-on rather than checked luggage when flying
•Avoid leaving glasses in hot environments (like a car dashboard) as heat can warp frames
•Bring a travel-sized lens cleaner and microfiber cloth for cleaning on-the-go
•Consider bringing a backup pair for extended trips or important business travel

Need Assistance?

If you have any questions about caring for your Neptune Vision eyewear, our customer service team is here to help.